Your current currency is U.S. Dollar, Choose your language. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. There was a problem loading the reviews. The pocket doors didn't really close properly, the shower had a leak which would wet the shelf and towel placed there daily, and its temperature dial would move on its own, becoming gradually hotter. I had to ask for drink voucher. The toilet door was not closing and the toilet brush was broken into peaces. Book here : +334 91 15 59 39 / Sofitel-Spa.Marseille@sofitel.com Opening hours : Mondays … Sofitel Marseille Vieux Port is great for city breaks and business travel in Marseille, France. Beautiful views at the restaurant. Sofitel Marseille Vieux Port - Located in the center of the beachfront, comfortable Sofitel Marseille Vieux Port offers good access to a ferry port. Gabriella did a fantastic job. Find more info in the questions and answers. Old Port of Marseille is minutes away. Get instant confirmation with FREE cancellation at most properties on our site! Les Trois Forts restaurant serves gourmet cuisine, accompanied by fine wines and champagnes. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. ... Booking conditions apply. Contributions should be appropriate for a global audience. Prices are subject to change. El Sofitel Marseille Vieux-Port tiene 3 terrazas con vistas al puerto viejo de Marsella y ofrece acceso gratuito al spa, la sauna y el hammam. EARLY CHECK IN FROM 8AM (Paying) Arriving on an early flight? ), I already have a booking at this property. Book Sofitel Marseille Vieux-Port, Marseille on Tripadvisor: See 3,011 traveller reviews, 1,521 candid photos, and great deals for Sofitel Marseille Vieux-Port, ranked #10 of 139 hotels in Marseille and rated 4.5 of 5 at Tripadvisor. Continental, Vegetarian, Gluten-free, Buffet. Light, spacious and luxurious, with marine-inspired decor. Booking not found – double-check your booking number and PIN then try again. Please try again. Excellent stay with lovely staff from housekeeping to front desk to the adorable woman working the Brasserie ( so sorry we didn’t get her name, but she deserves a raise). Nous sommes heureux que vous ayez apprécié votre séjour parmi nous et que l’ensemble de nos services ait été à la hauteur de vos attentes. Grand Hotel Beauvau Marseille - 4 star hotel. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately my daughter and I did not make it to Marseille. I appreciated my coffee in room every morning”, “Wonderful place. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Your question will be published on Booking.com after it's approved and answered. Children 12 and above are considered adults at this property. Actual travel distances may vary. Sincerely, Nassima A, Directrice Hebergement, Dear Jonathan L., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Service was excellent, Dante’s Skylounge is small but eye-popping view of the marina, and dining at Les Trois Forts was excellent. Hotel guests benefit from offers allowing access, and the Sofitel Spa is also accessible to non-residents by prior reservation. Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Guests can buy cocktails in the Dantès Skylounge bar. We are open and certified ALLSAFE: book with peace of mind! The most helpful contributions are detailed and help others make better decisions. All we ask is that you follow a few simple guidelines. Amazing breakfast. Perfect weekend, amazing views, great location, Anonymous Couples - 10/03/2020 Confirmed reviews ALL. Sofitel Marseille Vieux-Port - Free online booking. Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port. We've sent you an email so you can confirm your subscription. The staff at breakfast were really friendly. However, I felt I have to write as the assistance I received from 'Audrey' regarding a refund was amazing - efficient and friendly. The desserts at the hotel were great. Overall a satisfying stay at a very nicely located hotel. There is also a brasserie 'Carré Bistromanie' which serves breakfast, lunch and dinner with pastries available to buy in between. Just wish the hotel were closer to the main VP area. The second best thing in this hotel is the restaurant and bar area, which has a great view of Marseille’s old port.”, The property usually replies within a few days. ), Special diet food available (vegetarian, halal, kosher, etc. Open for: The luxury hotel's decor is inspired by Marseille's history. If you don’t book a flexible rate, you may not be entitled to a refund. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. We’ll even let you know about secret offers and sales when you sign up to our emails. Opened in 1987 and remodeled in 2010, this venue offers guests 134 rooms. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Gabriella did a fantastic job. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. After their trip, guests tell us about their stay. After a review has been submitted, you can modify it by contacting Booking.com customer service. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? 끉 I will share your comments with our team. B. Private underground parking is available on site and garages are available on request. Also, do not hesitate to write your lovely experience on Trip Advisor, we would be very proud to share with all the reviewers. (score from 1083 reviews). Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. Enjoy free WiFi, an outdoor pool, and 2 restaurants. The terraces at brasserie Le Carré Bistromanie, gourmet restaurant Les Trois Forts and Dantes Skylounge bar offer the most beautiful view of the Old Port. During times of uncertainty, we recommend booking an option with free cancellation. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. 36 Boulevard Charles Livon, 13007 Marseille, France Read more, “The location and the view was priceless..the staff was great ! Perfect hotel for a weekend stay in Marseille - highly recommend. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Discounted prices & special campaigns for Sofitel Marseille Vieux Port. The desserts at the hotel were great.”, This property has taken extra health and hygiene measures to ensure your safety is their priority. You can only leave a review within 28 days after check-out. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Excellent location – show map, Excellent location – rated 9.4/10! Beautiful views at the restaurant. Good for couples – they rated the facilities 8.6 for two-person stays. Only a customer who booked through Booking.com and stayed at a specific property can write a review. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. We’ll even let you know about secret offers and sales when you sign up to our emails. All rights reserved. Best price guarantee! Spectacular location and views, overlooking the marina and Fort Saint-Jean. Booking.com’s role is to be a feedback distributor for both guests and properties. We enjoyed an upgrade on one evening, Thankyou. Carré Bistromanie and terrace: a new brasserie that is as chic as it is trendy. Rooms Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and plasma televisions. All cribs and extra beds are subject to availability. Rooms clean and comfortable, breakfast amazing and drinks in the rooftop bar a must . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The nhow Marseille, formerly known as NH Marseille Palm Beach, is a new designer hotel situated in one of the Mediterranean's most beautiful bays.The hotel, built in 1976 and totally renovated in 2018, features modern decor from the likes of Teresa Sapey, Claire Fatosme and Christian Lefèvre, well known designers & architects. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi....”, “The location and the view was priceless..the staff was great ! Laura P. Couples - 03/03/2020 Confirmed reviews ALL. Well located, very comfortable and very nice staff. Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. The windows are very old and dirty. Choose Sofitel for the greatest indulgence. Couples - 20/02/2020 Confirmed reviews ALL. Anonymous Families - 05/02/2020 Confirmed reviews ALL, all staff ok. Send your own question to the property below. Fabulous views from everywhere. This allows us to verify that our reviews come from real guests like you. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Curl up in a cozy armchair and take in the spectacular view while our bar staff take care of the rest. If you booked through us and want to leave a review, please sign in first. FredV1295 Business - 18/10/2020 TripAdvisor review, Beautiful location and service on top ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The staff at breakfast were really friendly. The facilities are great and the room itself was clean and comfortable.”, “Wonderful place. 36, boulevard Charles Livon 13007 marseille france, AEROPORT MARSEILLE PROVENCE At 30km / 18.75 miles. Guests enjoy the comfy beds. Let the relaxation begin! We do have a Spa which has a relaxing pool Very disappointing experience! Are you missing any information about this area? The only way to leave a review is to first make a booking. The hotel do not have an indoor swimming pool. No documents or professionalism. Highly recommend. Some air-conditioned guest rooms have a terrace with harbor views. I really enjoyed the lounge one night when the singer was there. Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port. The service at the breakfast was very poor...the staff forgot to offer us hot drinks and eggs. Welcome to Sofitel Marseille Vieux Port, a haven of peace in the heart of the “Cité Phocéenne”. Sincerely, Nassima.A Room Division Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Grand Hotel Beauvau Marseille Vieux-Port-MGallery, Mercure Marseille Centre Bompard La Corniche, Online check-in: Your arrival will be carefully prepared by our team. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Click here to read post guidelines. One of the most picturesque neighborhoods in Marseille! 1254240,1251840,1254300,1216210,1251700|4,1147480,1257320,1257200,1251840|1,1242370,1242370|1,1250860,1174220,1254450,1251810,1251700,1242370|3,1238790,1240620,1255250, Sofitel Marseille Vieux-Port (Hotel) (France) Deals, Amenities of Sofitel Marseille Vieux-Port, Marseille Chanot Exhibition and Convention Center, Chateau de la Buzine Mediterranean Film Centre, Staff follow all safety protocols as directed by local authorities, Shared stationery (e.g. * ), Couples policies (are unmarried individuals allowed? Haim Y. Solo - 11/02/2020 Confirmed reviews ALL, Anonymous Couples - 06/02/2020 Confirmed reviews ALL. Guests are required to show a photo ID and credit card at check-in. Some of the stylish bathrooms include a TV. Sincerely, Nassima.A Room Division Manager, Dear MrYavets, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. Beautiful views at the restaurant. Smart, stylish, and seriously upscale, the Sofitel Marseille Vieux-Port was once the only true luxury hotel in town. I love the breakfast they have the best passion fruit!! Extremely helpful and friendly staff and great location with easy access to bus/metro links, shops and restaurants. It offers panoramic views of the harbor. Wired internet is available in the hotel rooms and costs EUR 18 per 24 hours. The decor in this luxury hotel is inspired by the history of Marseilles, reminiscent of a sumptuous yacht on the Mediterranean. Monica helped by email and during our visit Charlotte was exceptional. WiFi is free, and this hotel also features 2 restaurants and a spa. The most helpful contributions are detailed and help others make better decisions. I will share your comments with our team. Delight in our luxury French cuisine, from breakfast to dinner, indulging in lunch and pastries in between. Cancellation and prepayment policies vary according to accommodations type. Reviews are most valuable when they are original and unbiased. Free cancellation Take advantage of our FLEXIBLE RATES: cancellable until day of arrival. “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Copyright © 1996–2020 Now £134 on Tripadvisor: Sofitel Marseille Vieux-Port, Marseille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is always a pleasure to receive positive feedback. Stay Safe. Sincerely, Nassima.A Room Division Manager, Dear Mr N., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. Chaleureusement, Nassima A, Directrice Hébergement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The hotel’s luxurious décor is inspired by the city’s history, evoking a yacht on the Mediterranean. How to get to Sofitel Marseille Vieux-Port from Marseille Provence Airport, Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. Sofitel Marseille Vieux Port is rated "Superb" by our guests. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. Reservations longer than 30 nights are not possible. Some air-conditioned guest rooms have a terrace with harbor views. Sofitel Marseille Vieux-Port accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Please note that children are not permitted access into the spa. Your opinion helps us figure out what kinds of info we should ask properties for. The second best thing in this hotel is the restaurant and bar area, which has a great view of Marseille’s old port. Located in the heart of Marseille, this hotel has an excellent location score of 9.4. Combine taste sensations with cultural beauty while taking advantage of the open air terrace. With a stay at Sofitel Marseille Vieux Port, you'll be centrally located in Marseille, steps from Fort Saint Nicholas and minutes from Pharo Palace. Ideally situated just a few steps from MUCEM and the beaches: 10mn from train station It is ideally located 10 minutes from Saint-Charles train station and is close to the city center. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Book Marseille Sofitel hotels and get the lowest price guranteed by Trip.com! Erwan H. Couples - 23/07/2020 Confirmed reviews ALL, Magic place within walking distance to most of what matters Great staff, attentive and even anticipating our needs, Dee R. Families - 16/04/2020 Confirmed reviews ALL. Respect the privacy of others. Please note that all Special Requests are subject to availability and additional charges may apply. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. See 3,015 traveler reviews, 1,523 candid photos, and great deals for Sofitel Marseille Vieux-Port, ranked #9 of 140 hotels in Marseille and rated 4.5 of 5 at Tripadvisor. Try again? The 5-star Sofitel Marseille Vieux Port hotel, known as the best address in Marseilles, is an ideal stopover not far from the Calanques. Sincerely, Nassima.A Room Division Manager, Dear Mr G., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Room was spacious but I felt a bit dated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Dinner. Read the Sofitel Marseille Vieux Port, Marseille hotel review on Telegraph Travel. The check in , hotel staff was very helpful and although we came early did the effort to arrange a room ”, “Modern, with great view restaurant, near to main attractions ”, “We were upgraded to a suite which was amazing. Dear Nicolas G., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. Some air-conditioned guest rooms have a terrace with harbour views. I will focus on the negative points: The bathroom was the only sticking point. You room will be waiting for you if you choose this option. Booking.com™. Perfect - location , staff and breakfast! Sofitel Marseille Vieux-Port, Marseille: See 3,005 traveller reviews, 1,498 user photos and best deals for Sofitel Marseille Vieux-Port, ranked #10 of 138 Marseille hotels, rated 4.5 of 5 at Tripadvisor. Sofitel, Your feedback will help us improve this feature for all of our customers. Excellent cleaning service. Contributions should be travel related. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. Hotel chain/brand: Piyush G. Business - 29/08/2020 Confirmed reviews ALL, staying on sofitel Marseille was worst experience ever so far , firstly they did not gave the room since 5pm and only excuses ,not the proper answers of why it was delayed , after you arrived from flight from your destination it was exhausted with waiting 4h , room was also not nice and not fresh so our day was over , being vegetarian there is not many choice on restaurant , 2nd day with the breakfast, they lost our order and after several time we asked about it and one hour later they bring , so in the morning ,it was like we are hungry and no food ,,,,, i felt like being the loyalty member there is no meaning at all , i checked out 2 days early , and i will not recommend anyone , you should give us my money back , finally they did not even released our guarantee money which they blocked on cheak in time , this has been now 8 days , still not have the money , i sent today a email to the hotel, Alex Couples - 29/08/2020 Confirmed reviews ALL. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It features 134 rooms including 24 rooms with terrace, 2 suites and an apartment. Sofitel Marseille Vieux-Port - Photos What people say The view of the Old Port was spectacular, huge tub in bathroom, wonderful beds, big room, brand new bathroom, air conditioning was perfect, staff was professional and friendly, It has the best view of the whole port of any hotel. It is always a pleasure to receive positive feedback. It features 134 rooms including 24 rooms with terrace, 2 suites and an apartment. Please enter a valid email address. We have 134 rooms available, including 3 suites and 24 rooms with balconies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Additional sorting options might be available (by type of traveler, by score, etc...). Some air-conditioned guest rooms have a terrace with harbour views. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The check in , hotel staff was very helpful and although we came early did the effort to arrange a room”, “Modern, with great view restaurant, near to main attractions”, “We were upgraded to a suite which was amazing.

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